IREM Certified Property Manager (CPM) Practice Test 2025 – All-in-One Guide to Exam Success!

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What is the first step to take in the event of an incident at a property?

Complete an Incident Report

In the event of an incident at a property, the primary objective is to ensure the safety of individuals involved and to gather crucial information. Completing an incident report is essential as it provides a formal record of what occurred, details surrounding the incident, the individuals involved, and any immediate actions taken. This document serves as an official account and can be vital for any subsequent investigations, claims, or legal actions that may arise from the situation.

Taking this initial step is critical because it not only documents the event but also guides subsequent actions. Accurate reporting can help in ensuring that the correct procedures are followed regarding communication with emergency services or insurance claims later on. Other actions, such as contacting emergency personnel or reporting to the insurance provider, may also be necessary, but the foundation of handling any incident starts with a thorough documentation process. This structured approach supports effective response and resolution to the incident.

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Call emergency personnel for assistance

Report to the Insurance Company

File a Claim

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